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FAQs
I want to ping before I buy
Does EDIS offer free trials?
Can I Change the Server Location of a VPS?
Can I change the IP address of my VPS?
Is port 25 open for email?
Can I install Windows on your VPS?
Will my IP change when I upgrade or reinstall?
Will I lose my data when I upgrade?
Which payment methods does EDIS accept?
I want to know if I can pay with IBAN?
Do you provide GUI version for Ubuntu or Debian?
What if the assigned IP address cannot be reached from my country?
Is it possible to downgrade?
Do you have any hourly plan?
BTC payment has arrived after the payment window
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EDIS KVM management panel
How the VPS billing workflow looks like
AutoInstall / reinstall a VPS with a fresh OS
Traffic usage, traffic stats, monthly refill
KVM REST API
How to pay in EUR when PayPal balance is in another currency
Mount an ISO image
IPv6 configuration (IPv6 address, subnet mask, default route)
What is a KVM and why is it the better VPS
Backups of KVM servers
IP address settings for your VPS
Power cycle or reboot a VPS
Cancelling a VPS service
How long will it take to receive VPS credentials?
Installing OpenVPN Community Edition via Turnkey Images
Enable VNC for your VPS
VPS IP addresses are static
Provide a custom ISO image
Installing Mikrotik RouterOS on EDIS KVM
Upgrade your VPS to a higher tier
Ordering additional IP addresses
Setting up reverse pointers
IPv6 Troubleshooting
Applications and use cases that violate our terms of service
KVM Cancellation and refund policy
VNC Viewer (from RealVNC) closes after connecting to a VNC server
Server locations & GEO IP databases
EDIS traffic pool - Global and Premium traffic zone
EDIS reporting abuse and abuse handling
Remote Desktop CredSSP Encryption Oracle Remediation
I ordered a VPS from you, but I got no email with login credentials
EU VAT rules (EU MwSt.)
Setting a fresh Linux root password on a KVM VPS
Can I bring my own IP addresses?
Manual Windows Server installation on EDIS KVM
Website Hosting
Hosting FAQs
Question about the cost of domains
Setting up mailboxes for a domain
FAQ: Which package to use for a Wordpress site with a built-in forum?
ANYCAST DNS
Redirecting requests to https:// (SSL)
How to change DNS name servers
Order or activate an SSL certificate from Let's Encrypt
Link my domain to Jimdo
Resetting your EDIS customer password
When are the root name server reload times of the .at zone?
ANYCAST, create user for PDNS-Admin dashboard
Transfer costs on the service bill
Frequently asked questions regarding information security (ISO 27001)
Is it possible to exchange or rename a domain name?
DNS management EDIS 2022
POP or IMAP, which is better?
EDIS default SPF record
IP addresses of the EDIS mail systems
Copy your IMAP account's contents and folders over to EDIS.
Mailserver, ports, email settings
Email transport settings
email error: no such domain at this location
Google Error Message: This message does not have authentication information or fails to pass
eMail error: rejecting banned file attachment - blocked attachment
Correct email forwarding despite strict SPF checking thanks to SRS
Configure a domain for Microsoft Office 365
Newsletter dispatch via EDIS infrastructure
Contact
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- Knowledge Base
- Google Error Message: This message does not have authentication information or fails to pass
Google Error Message: This message does not have authentication information or fails to pass
Updated
by Herman Beitsma
You send an email from your account to a Google email address and get the following error message back:
550-5.7.1 This message does not have authentication information or fails to pass 550-5.7.1 authentication checks. To best protect our users from spam, the 550-5.7.1 message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/answer/81126#authentication
This means that you don't have an SPF record in the DNS of your domain.
You can set this in the client portal -> Domain -> DNS edit
Information about SPF can be found here: http://www.open-spf.org/SPF_Record_Syntax/
