Google Error Message: This message does not have authentication information or fails to pass

Herman Beitsma Updated by Herman Beitsma

You send an email from your account to a Google email address and get the following error message back:

550-5.7.1 This message does not have authentication information or fails to pass 550-5.7.1 authentication checks. To best protect our users from spam, the 550-5.7.1 message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/answer/81126#authentication

This means that you don't have an SPF record in the DNS of your domain.

You can set this in the customer area -> Domain -> DNS edit for the desired domain and select IN SPF for "Add entry", the EDIS SPF is automatically inserted .

Information about SPF can be found here: http://www.open-spf.org/SPF_Record_Syntax/

How did we do?

email error: no such domain at this location

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