Do you provide GUI version for Ubuntu or Debian?
What if the assigned IP address cannot be reached from my country?
Is it possible to downgrade?
I want to know if I can pay with IBAN?
Do you have any hourly plan?
Can I Change the Server Location af a VPS?
BTC payment has arrived after the payment window
EDIS KVM management panel
How the VPS billing workflow looks like
Manual Windows Server installation on EDIS KVM
Traffic usage, traffic stats, monthly refill
KVM REST API
How to pay in EUR when PayPal balance is in another currency
Mount an ISO image
IPv6 configuration (IPv6 address, subnet mask, default route)
What is a KVM and why is it the better VPS
Backups of KVM servers
IP address settings for your VPS
Power cycle or reboot a VPS
Cancelling a VPS service
How long will it take to receive VPS credentials?
Installing OpenVPN Community Edition via Turnkey Images
Enable VNC for your VPS
VPS IP addresses are static
Provide a custom ISO image
Installing Mikrotik RouterOS on EDIS KVM
Upgrade your VPS to a higher tier
Ordering additional IP addresses
Setting up reverse pointers
Applications and use cases that violate our terms of service
KVM Cancellation and refund policy
VNC Viewer (from RealVNC) closes after connecting to a VNC server
Server locations & GEO IP databases
EDIS traffic pool - Global and Premium traffic zone
EDIS reporting abuse and abuse handling
I ordered a VPS from you, but I got no email with login credentials
EU VAT rules (EU MwSt.)
Setting a fresh Linux root password on a KVM VPS
Can I bring my own IP addresses?
AutoInstall / reinstall a VPS with a fresh OS
Question about the cost of domains
Setting up mailboxes for a domain
FAQ: Which package to use for a Wordpress site with a built-in forum?
Redirecting requests to https:// (SSL)
How to change DNS name servers
Order or activate an SSL certificate from Let's Encrypt
Link my domain to Jimdo
Resetting your EDIS customer password
When are the root name server reload times of the .at zone?
ANYCAST, create user for PDNS-Admin dashboard
Transfer costs on the service bill
Frequently asked questions regarding information security (ISO 27001)
Is it possible to exchange or rename a domain name?
DNS management EDIS 2022
POP or IMAP, which is better?
EDIS default SPF record
IP addresses of the EDIS mail systems
Copy your IMAP account's contents and folders over to EDIS.
Mailserver, ports, email settings
Email transport settings
email error: no such domain at this location
Google Error Message: This message does not have authentication information or fails to pass
eMail error: rejecting banned file attachment - blocked attachment
Correct email forwarding despite strict SPF checking thanks to SRS
Configure a domain for Microsoft Office 365
Newsletter dispatch via EDIS infrastructure
Table of Contents
Updated by Gerhard Kleewein
You ordered a new VPS, just received login credentials and figured out that your server's IP address does not seem to be reachable from your country.
or consider using v2ray (ideally over an nginx reverse proxy)
You can test whether your IP address can be reached from other countries. We recommend the KeyCDN pingtool for this particular purpose.
If the IP address assigned to your server can not be reached from your ISP/network/country, EDIS offers the possibility of an IP address swap.
One-time IP address change
With EDIS, you have the option of changing your IP address once, within 24 hours of purchasing your VPS . To have your IP address changed, use the small grey "recycle" symbol that appears next to your IP address in the administration panel. Please note that this icon will only be displayed within 24 hours from delivery.
YOU MUST REINSTALL AFTER CHANGING THE IP!
EDIS' goal is to assign an IPv4 address from another /24 IPv4 prefix. Depending on the availability, we might only be able to assign an IPv4 address from the same /24 range. IPv4 assignments are random.P lease note that it is not possible to go back to the IPv4 address which was assigned to you prior to an IP-address change.