Do you provide GUI version for Ubuntu or Debian?
What if the assigned IP address cannot be reached from my country?
Is it possible to downgrade?
I want to know if I can pay with IBAN?
Do you have any hourly plan?
Can I Change the Server Location af a VPS?
BTC payment has arrived after the payment window
EDIS KVM management panel
How the VPS billing workflow looks like
Manual Windows Server installation on EDIS KVM
Traffic usage, traffic stats, monthly refill
KVM REST API
How to pay in EUR when PayPal balance is in another currency
Mount an ISO image
IPv6 configuration (IPv6 address, subnet mask, default route)
What is a KVM and why is it the better VPS
Backups of KVM servers
IP address settings for your VPS
Power cycle or reboot a VPS
Cancelling a VPS service
How long will it take to receive VPS credentials?
Installing OpenVPN Community Edition via Turnkey Images
Enable VNC for your VPS
VPS IP addresses are static
Provide a custom ISO image
Installing Mikrotik RouterOS on EDIS KVM
Upgrade your VPS to a higher tier
Ordering additional IP addresses
Setting up reverse pointers
Applications and use cases that violate our terms of service
KVM Cancellation and refund policy
VNC Viewer (from RealVNC) closes after connecting to a VNC server
Server locations & GEO IP databases
EDIS traffic pool - Global and Premium traffic zone
EDIS reporting abuse and abuse handling
I ordered a VPS from you, but I got no email with login credentials
EU VAT rules (EU MwSt.)
Setting a fresh Linux root password on a KVM VPS
Can I bring my own IP addresses?
AutoInstall / reinstall a VPS with a fresh OS
Question about the cost of domains
Setting up mailboxes for a domain
FAQ: Which package to use for a Wordpress site with a built-in forum?
Redirecting requests to https:// (SSL)
How to change DNS name servers
Order or activate an SSL certificate from Let's Encrypt
Link my domain to Jimdo
Resetting your EDIS customer password
When are the root name server reload times of the .at zone?
ANYCAST, create user for PDNS-Admin dashboard
Transfer costs on the service bill
Frequently asked questions regarding information security (ISO 27001)
Is it possible to exchange or rename a domain name?
DNS management EDIS 2022
POP or IMAP, which is better?
EDIS default SPF record
IP addresses of the EDIS mail systems
Copy your IMAP account's contents and folders over to EDIS.
Mailserver, ports, email settings
Email transport settings
email error: no such domain at this location
Google Error Message: This message does not have authentication information or fails to pass
eMail error: rejecting banned file attachment - blocked attachment
Correct email forwarding despite strict SPF checking thanks to SRS
Configure a domain for Microsoft Office 365
Newsletter dispatch via EDIS infrastructure
Updated by Gerhard Kleewein
You paid your EDIS proforma invoice with BTC and Coinbase states that
Your BTC payment has arrived after the payment window.
This means that your payment was received by Coinbase. Nevertheless, it was not reported to EDIS, because the payment arrived outside of the reserved time window for this particular payment (and the exchange rate could have changed significantly during this timeframe). Coinbase monitors payments to the blockchain address for 60 minutes and marks payments "delayed" if they arrive after these 60 minutes.
Please get in touch with EDIS support and provide your Coinbase order code (example: 2ELGRYWQ) if it is available to you, or the number of the pro-forma invoice you attempted to pay, including the exact time and day when the payment was made. EDIS will try to resolve the transaction for you and assign the payment to your invoice manually.