How do I claim a refund?

Gerhard Kleewein Updated by Gerhard Kleewein

If you recently purchased a VPS, you may request a refund within a period of 24 hours from the time of purchase. To claim a refund, you can submit the refund template and wait for our team to review your request. Our team will terminate the service, create a credit note and refund the amount paid to the payment method used. Refund requests received after the 24 hours timeframe has passed, will not be considered. More information about our refund policy can be found here:

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