KVM Guides
FAQs
I want to ping before I buy
Does EDIS offer free trials?
Can I Change the Server Location of a VPS?
Can I change the IP address of my VPS?
Is port 25 open for email?
Can I install Windows on your VPS?
Will my IP change when I upgrade or reinstall?
Will I lose my data when I upgrade?
Which payment methods does EDIS accept?
I want to know if I can pay with IBAN?
Do you provide GUI version for Ubuntu or Debian?
What if the assigned IP address cannot be reached from my country?
Is it possible to downgrade?
Do you have any hourly plan?
BTC payment has arrived after the payment window
How do I claim a refund?
EDIS KVM management panel
How the VPS billing workflow looks like
AutoInstall / reinstall a VPS with a fresh OS
Traffic usage, traffic stats, monthly refill
KVM REST API
How to pay in EUR when PayPal balance is in another currency
Mount an ISO image
IPv6 configuration (IPv6 address, subnet mask, default route)
What is a KVM and why is it the better VPS
Backups of KVM servers
IP address settings for your VPS
Power cycle or reboot a VPS
Cancelling a VPS service
How long will it take to receive VPS credentials?
Installing OpenVPN Community Edition via Turnkey Images
Enable VNC for your VPS
VPS IP addresses are static
Provide a custom ISO image
Installing Mikrotik RouterOS on EDIS KVM
Upgrade your VPS to a higher tier
Ordering additional IP addresses
Setting up reverse pointers
IPv6 Troubleshooting
Applications and use cases that violate our terms of service
KVM Cancellation and refund policy
VNC Viewer (from RealVNC) closes after connecting to a VNC server
Server locations & GEO IP databases
EDIS traffic pool - Global and Premium traffic zone
EDIS reporting abuse and abuse handling
Remote Desktop CredSSP Encryption Oracle Remediation
I ordered a VPS from you, but I got no email with login credentials
EU VAT rules (EU MwSt.)
Setting a fresh Linux root password on a KVM VPS
Can I bring my own IP addresses?
Manual Windows Server installation on EDIS KVM
Website Hosting
Hosting FAQs
Question about the cost of domains
Setting up mailboxes for a domain
FAQ: Which package to use for a Wordpress site with a built-in forum?
ANYCAST DNS
Redirecting requests to https:// (SSL)
How to change DNS name servers
Order or activate an SSL certificate from Let's Encrypt
Link my domain to Jimdo
Resetting your EDIS customer password
When are the root name server reload times of the .at zone?
ANYCAST, create user for PDNS-Admin dashboard
Transfer costs on the service bill
Frequently asked questions regarding information security (ISO 27001)
Is it possible to exchange or rename a domain name?
DNS management EDIS 2022
POP or IMAP, which is better?
EDIS default SPF record
IP addresses of the EDIS mail systems
Copy your IMAP account's contents and folders over to EDIS.
Mailserver, ports, email settings
Email transport settings
email error: no such domain at this location
Google Error Message: This message does not have authentication information or fails to pass
eMail error: rejecting banned file attachment - blocked attachment
Correct email forwarding despite strict SPF checking thanks to SRS
Configure a domain for Microsoft Office 365
Newsletter dispatch via EDIS infrastructure
Contact
Archives
- Knowledge Base
- KVM Guides
- How the VPS billing workflow looks like
How the VPS billing workflow looks like
Updated
by Herman Beitsma
We would like to provide you with a brief overview of our fully automated VPS billing procedure:
- Invoice generation: 7 days prior to the due date
- Credit card captures: 4 days prior to the due date
- Friendly reminder: first friendly reminder, 2 days prior to the due date
- Overdue reminders: 1, 2, and 3 days after the due date
- Service Suspension: 3 days after the due date
- Service Termination: 8 days after the due date (all data is wiped)
Customers are solely responsible for managing the machines and making backups of their servers and all their important data!
